pjok2's Privacy Policy
Protecting your personal information is our top priority. This policy explains in detail how pjok2 collects, uses, and stores your information.
Introduction
Welcome to the pjok2 casino platform. We are committed to creating a safe and reliable gaming environment for users in Bangladesh. This Privacy Policy ("Policy") describes how pjok2 ("we", "our") collects, uses, discloses, and protects your personal information when you use our website https://pjok2.cam.
This Policy applies to all registered members, visitors, and users of our services. By using our platform, you are considered to have accepted the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services.
What Information We Collect
pjok2 collects the following types of information to provide and improve our services. We collect only necessary and relevant information and give the highest respect to user privacy.
1.1 Personally Identifiable Information
When you register on our platform or use our services, we may collect the following information:
- Full name (first name and family name)
- Email address and username
- Date of birth (for age verification — access is granted only to those aged 21 and above)
- National ID card or passport details (when identity verification is required)
- Residential address
- Payment information: bKash, Nagad, Rocket, Upay account numbers or bank account details
1.2 Automatically Collected Information
When you use our website, certain information is collected automatically:
- IP address and device identifier
- Browser type, version, and language settings
- Operating system and platform information
- Time, date, and duration of website visits
- Information collected through cookies and similar tracking technologies
- Gaming activity and transaction history
How Your Information Is Used
pjok2 uses collected information only for legitimate and relevant purposes. We do not sell your information to any third party. The purposes for which we use your information are described in detail below:
2.1 Service Delivery and Operations
- For account registration, verification, and management
- For processing financial transactions including deposits and withdrawals
- For managing gaming activity and keeping records
- For providing customer service and support
- For diagnosing and resolving technical issues
2.2 Security and Compliance
- Verifying user age and identity (KYC process)
- Preventing fraud, money laundering, and other illegal activities
- Protecting accounts and detecting suspicious activity
- Enforcing responsible gaming policies
2.3 Communication and Marketing
- Sending important updates, policy changes, and security alerts
- Sending promotional offers and bonus information with your consent
- Customer satisfaction surveys and service improvement
- Recommendations for relevant games and features
Cookies and Tracking Technology
pjok2 uses cookies and similar technologies to improve your browsing experience and ensure the platform functions properly. Cookies are small text files stored on your device.
3.1 Types of Cookies
- Essential Cookies: Essential for the basic functionality of the website — they manage login sessions and security features.
- Functional Cookies: Remember your preferences and settings such as language selection.
- Analytics Cookies: Help us understand how users interact with the site and improve our services.
- Security Cookies: Used to detect fraud and protect accounts.
3.2 Cookie Controls
You can manage cookies through your browser settings. Please note that disabling essential cookies may prevent certain important features of the website from working properly. In particular, login and payment features rely on session cookies.
Information Disclosure and Third Parties
pjok2 does not sell or transfer your personal information to third parties for commercial purposes. However, in certain circumstances we may share your information with the following parties:
4.1 Service Providers
- Payment processing companies (bKash, Nagad, Rocket, Upay, banks)
- Identity verification service providers
- Customer service and technical support providers
- Security and fraud prevention services
All these service providers operate under strict confidentiality agreements and may use information only for specified purposes.
4.2 Legal Obligations
We may be legally required to disclose information in the following cases:
- In response to a court order or a lawful request from a government authority
- To comply with anti-money laundering laws or other financial regulations
- To assist with criminal investigations
- To protect the legitimate rights and property of ourselves or third parties
Data Protection and Security Measures
pjok2 uses industry-standard security measures to protect your personal information. Our platform uses SSL encryption technology, which keeps all data transmitted between you and our servers secure.
5.1 Technical Security
- 256-bit SSL/TLS encryption for all data transmission
- Password hashing and salting technology
- Automated systems for detecting suspicious activity
- Two-factor authentication option
- Regular security audits and vulnerability testing
5.2 Organizational Security
- Staff access to data is limited to the minimum required
- Regular privacy and security training for all staff
- Strict data processing agreements with third-party service providers
- Rapid response plan for data breaches
However, complete security on the internet cannot be guaranteed. Even with our best efforts, no system is entirely impenetrable. It is your responsibility to keep your account password secure and not share it with anyone else.
Data Retention Period
pjok2 retains your information only for as long as necessary. We consider the following when determining retention periods:
- All account information is retained for as long as the account remains active
- Financial transaction records are retained for a minimum of five (5) years after account closure
- Information required to meet legal obligations is kept for the period specified by law
- Information relevant to a dispute or legal claim is retained until that process is concluded
- Withdrawal of consent for marketing communications takes effect immediately
Your Rights and Options
You have the following rights in relation to your personal information. You may contact us to exercise these rights:
7.1 Right to Access and Correct Information
- The right to know what information we hold about you
- The right to request correction of inaccurate or incomplete information
- The right to request a copy of your personal information
- The right to request deletion of your information in certain circumstances
7.2 Right to Restrict Data Processing
- The right to stop marketing communications
- The right to object to the processing of your information in certain circumstances
- The right to object to automated decision-making processes
- The right to request data portability when closing your account
To exercise these rights or if you have any questions, please contact us via our 24/7 live chat or by email. We will generally process your request within 30 business days.
Protection of Minors
pjok2 strictly follows a policy of protecting minors from gaming. Our services are for individuals aged 21 and above only.
- We do not intentionally collect information from anyone under the age of 21
- Age verification at the time of registration is mandatory
- If we become aware that information has been collected from a minor, it will be deleted immediately and the account will be closed
- If a parent or guardian believes their minor child is using our platform, they should contact us immediately
Changes to the Privacy Policy
We may update this Privacy Policy from time to time to keep pace with changes in technology, law, or business requirements. For any significant changes:
- We will update the "Last Updated" date at the top of this page
- For significant changes, we will send a notification by email
- Continued use of the platform after changes are made will be considered acceptance of the new policy
- If you do not agree with the changes, you have the option to close your account
We recommend that you review this privacy policy regularly so that you are always informed about how your information is being managed.
Contact Us
If you have any questions or concerns about this privacy policy, or wish to exercise your rights, please contact us. Our privacy team is ready to help with all your inquiries.